How To Choose The Best 24-Hour Towing Service

If you have had a car for a couple of years, chances are that you have been towed once or severally. And if you have needed to be towed, you also likely know the anxiety that can accompany the entire scenario. 

Unfortunately, despite your best efforts, some things are unavoidable. For example, a flat tire, a fender bender, or a mechanical problem can cause your car to stall anywhere and at any time. 

When these events occur, few things are as comforting as your towing company sending someone to the rescue. But unfortunately, all towing companies are not created equal. So which one should you bring on board? 

Here are considerations to help you identify the best 24-hour towing service.

Service Availability

A 24-hour towing service in San Diego is good, but it’s not everything. There is really no telling when you might need some road assistance. 

Besides hours of operation, you also need access to services on weekends and public and international holdays. 

Scope Of Service

Many towing companies also offer roadside assistance services. A company that offers both is ideal because it offers you a broader array of services. 

Some of the roadside services you can need include:

• Mobile car battery replacement
• Mobile tire repair
• On-demand fuel delivery service
• Emergency roadside assistance 

As you can see, the above will not necessitate towing as long as the problem causing you to stall can be fixed on-site. A company that can only tow you away isn’t as useful in the above scenarios. 

You also need a service provider that can provide services to different types and sizes of automobiles, from light to heavy duty towing and even electric car towing. 

Be sure that the companies you are considering offer the unique services you might require. 

Multiple Locations

Do you travel out of town a lot? If you do, you need the protection of a reliable towing company whenever you travel. 

It helps that the towing company you enlist has drivers and dispatchers in multiple locations or partnerships outside your town or city. 

If this is not the case, they should be able to make referrals to equally good companies you can call en route or from your destination. 

The Reviews

Before settling on a towing company, find out what people you trust say and think of it. This means asking friends, neighbors, and colleagues for their honest reviews. This should give you a rough idea about the company’s reputation. 

If this is not possible, online reviews are the next best thing. 

Look at individual companies’ social media pages and see what other people are saying about them and how the company responds to customers’ negative reviews and complaints.

Similarly, search the company online to see if complaints, negative reviews, or articles crop up. Naturally, you want to stick with a company with more positive than negative reviews. Ratings of 4 to 5 would be excellent. 

Licensure, Certifications, and Accreditations

Tow truck companies in different states require different permits and licenses to operate. A business with all its licenses has gone through the registration processes and complied with all the stipulations required to be in business. 

This is a good indicator of a responsible business. 

You can find out which licenses are required from your local authority’s website. Then find out if the individual companies you are vetting have them. 

On the other hand, accreditations indicate that a business has been recognized as an achiever in its industry. These are indicative of a reputable, trustworthy, professional tow company. 

Pricing Model

Towing services will rescue you in your time of need, but you do not want to be taken advantage of. 

Still, you need a reliable towing company with fair pricing and a transparent billing system. 

There are two costs you need to inquire directly about. These are;

Price per mile

This gives you the rate for transporting your car or automobile from your location to your chosen destination.

Hook up fee

This is the cost your towing company will charge you for attaching your car to the tow truck. 

These two are the basic charges you will find on an invoice. However, towing services will also bill you for additional services like off-road towing, holiday services, towing interstate, and so on. 

A good towing company will inform you of all the additional costs before signing up, so you know what to expect. This information should be conveyed clearly and transparently so you don’t encounter surprises. 

Similarly, compare the pricing for comparable companies and services and find one that offers excellent value at affordable prices. 

Insurance

Your insurer caters to your towing charges under certain conditions, such as a car accident. For this to be possible, however, your towing company needs to be on the service provider list for your insurance company. 

Find out if the towing companies you are assessing work with your insurer. Without this, you might be forced to pay out of pocket every time you get towed. 

The other aspect of insurance falls with the towing company itself. All businesses need some insurance protection. These allow them to compensate you under certain circumstances if your automobile gets damaged in their custody. 

Experience

Significant experience in any field teaches companies some industry-specific ins and outs that make it possible for them to do their job better and faster than newcomers. 

Longevity also means a company has been able to maintain its professionalism and keep up with industry standards over the years or decades. These are qualities of a company you would be safe giving your business. 

So Which Is The Best Towing Company?

Are you looking for the best towing company in San Diego? Look no further than Expedite Towing. For over ten decades, we have been the go-to in towing and road assistant services for residents in the county. 

We employ the latest towing technologies, are AAA approved, and provide affordable, quick services whenever you need us. So if you or a loved one is ever in distress, call us immediately for the best services in town.